Terms and Conditions

Last Updated: March 1, 2025

Welcome to CroatianPassport.ca. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

2. Services Description

CroatianPassport.ca provides information and assistance services related to obtaining Croatian citizenship by descent for Canadian residents. Our services may include:

• Information about the Croatian citizenship application process
• Document preparation guidance
• Translation and apostille services
• Application review and submission assistance

3. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of any account information
• Promptly update your information if it changes
• Comply with all applicable laws and regulations

4. Payment and Fees

Payment for our services is due at the time specified in your service agreement. All fees are non-refundable unless otherwise stated in writing. We reserve the right to change our fees at any time, but changes will not affect services already purchased.

5. Limitation of Liability

CroatianPassport.ca provides assistance with the citizenship application process but cannot guarantee approval of any application. We are not responsible for decisions made by Croatian government authorities regarding citizenship applications.

Our services are provided "as is" without warranties of any kind, either express or implied. In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages.

6. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of CroatianPassport.ca and is protected by Canadian and international copyright laws. You may not reproduce, distribute, or create derivative works without our express written consent.

7. Termination

We reserve the right to terminate or suspend your access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users, us, or third parties, or for any other reason.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Canada. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Canada.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the modified terms.